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Ecommerce Outsourcing & Consultants for Amazon Sellers

Third-party consulting services and consultants can give your Amazon business a helping hand, from outsourcing simple tasks, day to day activities to expert advice. When online sellers start out, their business usually consists of just one or two people who are responsible for doing everything. Over time, they start to hire people to handle some of the tasks that come with an ecommerce business. But, after a while, they find themselves working longer hours than they ever envisioned without getting time to focus on the areas where they add the most value. This prevents their business from expansion, and instead of sourcing or developing products they are dealing with customer queries, putting products in boxes and editing product images or update listings which sometimes extremely time-consuming. At this point, you have to consider what your time is worth and either hire more staff or look to outsource some tasks. It may cost some money to outsource customer support, but if you c...

Build Out Your Business with Amazon Business

  Amazon Business is a wholesale marketplace geared towards growing online sales for sellers by helping them broaden their B2B reach. The service helps the seller reach other businesses, large and small, while also helping to forge relationships with other enterprises such as colleges, hospitals, government agencies and nonprofits. The idea behind Amazon Business is wholly expansion ... with little fuss. It is a chance for sellers to reach other business-only customers without the financial headache of additional fees or charges. Plus, sellers can ship directly from Amazon warehouses by taking advantage of the Fulfillment by Amazon services. To take advantage of Amazon Business, the seller must have an exemplary online-selling record. The Amazon Seller account can also be used for the Amazon Business Seller program, and the business-only prices will display solely to verified business buyers. Success using this platform depends on a complete seller profile, wherein the sel...

The Next Stage for Amazon: A New Package Delivery Service

The world as we know it is changing at a rapid pace. In the 19th century, the United States government controlled all aspects of mail delivery. Then creeped in FedEx and UPS, two delivery services that exist thanks to a loophole in the law. Now, as of approximately one year ago, Amazon has their own ever expanding warehouse-to-doorstep delivery service, too. Some analysts maintain that Amazon’s foray into mail delivery has boundless potential. Technology is in the forefront of some pretty incredible advances, Amazon especially, as it continues to exceed expectations despite market fluctuations. In fact, shares of Amazon have currently reached more than $1,000. Considering Amazon first launched in 1994, and was widely expected to fail, the success is staggering. As we approach 2018, Amazon continues to expand their mail service with Amazon Flex ( Flex.amazon.com ), a site dedicated to finding individuals interested in delivering packages on their own schedule, at a salary that rang...

Amazon's Counterfeit Game

It is no secret that Amazon’s online purview is boundless. The sheer mass of consumers is staggering, as is the amount of merchandise available for purchase. But success on such a broad scale can also come with its share of headaches and frustrations. Especially when sellers must deal with counterfeit products. Here’s what typically happens. A counterfeiter, usually with the assistance of an international manufacturer, will monitor the most profitable items on Amazon — or close in on what’s trending — and make it their business to knock off the product. With similar product in hand the counterfeit seller will likely “hijack” the original product listing, the ASIN, and add their own counterfeit inventory. Not only is counterfeiting unlawful, it also poses a threat to a seller’s livelihood. The quality of product will not be on par with the original and the consumer is likely to point their finger in the wrong direction. Luckily, Amazon is vigilant — sometimes even litigious...

What to Know About “Best Seller” Tags on Amazon.com

It seems like a no-brainer. A buyer searches for a product on Amazon and takes comfort in the fact that whatever the item is — a new watch, a stainless steel shower caddy — has the Best Seller tag emblazoned on its listing. This means, theoretically, that other buyers have purchased this item, were highly satisfied, and then wrote reviews on Amazon.com reflecting their utmost satisfaction. But, because this is the internet, even something as seemingly innocuous as a “Best Seller” tag comes with its share of thorns. The latest scam of note has to do with hackers and unscrupulous sellers overriding Amazon’s popularity ranking system to boost their own products. As it stands, Amazon utilizes an algorithm that measures certain aspects of user activity, apart from actual sales: views, searches, time spent on a product page and items placed on wish lists. Part of the scam involves said hackers and unscrupulous sellers who hire workers to essentially game the algorithm. This, in turn, ...

Amazon was tricked by a fake law firm into removing a hot product, costing this seller $200,000

Eugene Kim |   @eugenekim222 Published 12:32 PM ET Thu, 7 Sept 2017    | Updated 2:39 PM ET Mon, 11 Sept 2017 CNBC.com An Amazon merchant said his hottest product was kicked off Amazon because of a complaint made by a fake law firm. The seller put in an appeal last month but couldn't get it resolved until Tuesday, after losing about $200,000 in sales. Experts say Amazon is notorious for not properly vetting seller complaints. Shortly before   Amazon   Prime Day in July, the owner of the Brushes4Less store on Amazon's marketplace received a suspension notice for his best-selling product, a toothbrush head replacement. The email that landed in his inbox said the product was being delisted from the site because of an intellectual property violation. In order to resolve the matter and get the product reinstated, the owner would have to contact the law firm that filed the complaint. But there was one problem: the firm didn't exist. Brushes4Less was...

Incentivizing Amazon Reviews

There is good news for sellers who hope to increase the number of reviews for their merchandise. Amazon will reach out to reputable reviewers at random — those who have never been flagged for writing dishonest or abusive reviews in the past — and offer them a $1 - $3 gift card to incentivize them to write customer reviews mainly for items with five reviews or less. The program is called the Amazon Early Reviewer Program, and while the reviewers are chosen at random, it is not extended to Amazon employees or friends and family of participating sellers. The Amazon Early Reviewer Program is meant to bolster the number of reviews for new sellers while encouraging customers to get in the habit of writing experiential reviews. In no way is the program designed to flood sellers’ pages with positive feedback; reviewers are encouraged to be honest and forthright with their opinions. It is important to make sure you meet all the criteria before applying for the program: Your brand is ...